Testimonials for Alber Service Company

In a word, phenomenal. What an incredible difference. The insulation seemed to have made a huge difference over the winter. As we entered the summer, the mini splits really shined. Down stairs is very comfortable even on the really hot days we have had lately and also extremely quiet. The third floor is where there is even more of a dramatic difference. A completely cool and comfortable room even on the 90 degree days Wow, we are really pleased!

I just wanted to let you know how happy I am with everything that Alber did for us. Alber made this one of the best home projects that we've ever experienced. Starting with my first contact with Alber to get the old A/C unit removed, every part of the service was exceptional. You, along with all of you guys, were a pleasure to work with. I appreciate your efforts and everything that you did to solve our problems. The installation crew was great. They did a terrific job and made the entire process go very smoothly. Everybody did exactly what they said they would do exactly when they said they would do it. All of the coordination by your office staff was top notch and as a result everything fell into place. Today, i went online to take care of the warranty registration requirement. I guess I shouldn't have been surprised when Amana told me that Alber had already done that for me too. Even Cisco, the duct cleaner, was a treat. He was a great guy and a real character to have at our house. Obviously, we haven't had a lot of extreme weather. One night it did go down to 39 and the heater had a chance to run a bit. And one day the temperature went up to 93 and we had a chance to try the A/C. I can tell you that the improvement in the way the system functioned was immediately apparent. The combination of new equipment and the improvements to the house that you suggested look like they exactly what was needed. I'm pretty confident that the combined efforts of everyone involved is going to make our lives much more comfortable. Please pass along our thanks to everyone from Alber Service who was involved with our project. It was exceptional service that exceeded our expectations. Also please feel free to use me as a reference for anyone considering using the services of your company. I recently recommended that someone that I work with contact you for help with his HVAC issues.

Had Alber out today to service my heat.  They were able to do same day. The person in the office was very nice.  She explained the costs and what to expect going forward.  Jon was the technician.  He was friendly and communicated well.  They need a part and will call back when it arrives in a couple days, but got heat going on the short term!  They did exactly what they said.  I am very pleased and would definitely recommend them.

My "old as time" AC unit finally went down a few weeks ago after years of other contractors coming out and patching my 20 year unit with band aids. My husband and I knew it was time for a new unit.  A friend told me about Alber and I had them come out for an estimate. They were very responsive and got back to me right away. When they came out for the estimate, they first did EVERYTHING possible to try to bring the old unit back to life but in the end we all agreed that it was time for a replacement.  The entire process was quick and painless. Every person we dealt with was professional and extremely knowledgeable.  I would definitely recommend Alber anyone looking for home services.  I was nervous about replacing my system but I'm super cool now and just in time for the 90 degree weather!! :-) Totally worth